FOR PASSENGERS
Address
32 Rubinshteyna str., lit. A, Saint Petersburg, 191002
Operating mode:
from 8: 00 to 19: 30
Operating mode:
from 8: 00 to 19: 30
Help desk for receiving complaints and suggestions (around the clock):
8 (812) 576-5555
— Transportation Organizer
A hotline for receiving requests (references, complaints, and suggestions) related to the activities of St. Petersburg's urban passenger transport.
— Transportation Organizer
A hotline for receiving requests (references, complaints, and suggestions) related to the activities of St. Petersburg's urban passenger transport.
Information about the projected arrival time of transport (around the clock; free of charge from city and mobile numbers):
— Transportation Organizer
The help line is ONLY intended for getting quick and concise information about St. Petersburg city passenger transport routes, route changes, and traffic schedules.
Ask a question, file a complaint, or express gratitude:
PRESS SERVICE OF THE COMPANY
Address
191167, St. Petersburg, Executive Committee,
D. 16
Operating mode:
8:30 – 17:30
(Friday - until 16: 30; break 12:30 – 13:20)
D. 16
Operating mode:
8:30 – 17:30
(Friday - until 16: 30; break 12:30 – 13:20)
For communication purposes:
© 2025
— urban transport Alliance "Pulkovo Express Enterprise"
+7 (812) 576-55-55
Around the clock
The call is free on the territory of the Russian Federation
Address
Saint‑Petersburg,
16A Ispolkomskaya St.
Around the clock
The call is free on the territory of the Russian Federation
—письма обрабатываются круглосуточно.
Saint‑Petersburg,
16A Ispolkomskaya St.
